What is available in a Customer tenant?

In a Customer tenant, the inclusion of sample data and scenarios for continued learning allows users to engage with the system in a practical, hands-on manner. This is particularly beneficial for new users and implementers, as it enables them to familiarize themselves with the Workday interface and functionalities without the risk of impacting real organizational data.

The sample data provides a controlled environment where users can experiment with various workflows, reporting features, and system configurations. By using this data, they can effectively learn how different components of Workday interact and how to leverage the system to meet business needs.

Access to historical user performance data, while important for analytics and understanding trends, generally pertains to actual transactional data rather than educational scenarios. Similarly, tools for system-wide configuration changes are not typically part of a Customer tenant's features designed for learning; they are functionalities more suited to system administrators or implementers with specific purposes. Therefore, the emphasis on sample data and scenarios is crucial for training and knowledge development in a sandbox-like setting.